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Contact Us - Kaplan Real Estate Education

Easy Ways to Contact Us

The Kaplan Real Estate Education student experience is very important to us. Please reach out directly to our friendly Student or Technical Support staff with your questions about our programs, courses, or instructors. We are here to help. 

Check out our FAQs to see answers for our most commonly asked questions. If you cannot find your answer there, please refer to the links below to contact the appropriate Kaplan representative by phone or through email. 

Currently enrolled students with questions about reprinting a certificate, locating/tracking materials, or requesting a transfer, please contact our Student Support team: Monday – Thursday 8:30 am to 7:00 pm, and Friday 8:30 am to 6:30 pm ET.

Phone:  800.636.9517 or 608.779.8333


If you live in:   

California, call: 800.660.8105 or 608.779.8331

Colorado, call: 800.660.2188 or 608.779.8336

Minnesota, call: 877.788.3879 or 608.779.2983

New Mexico, call: 888.450.4690 or 505.821.5556

Texas, call: 800.638.9708 or 608.779.8334

For questions about accessing or viewing your courses, or for technical assistance with online education, our Technical Support team is available to assist you by phone Monday–Thursday 8:00 am–10:00 pm ET and Friday 8:00 am–9:00 pm ET, or by email 24 hours a day, 7 days a week. If you require immediate assistance, please call. Emails will be responded to promptly and always within 24 hours from being sent.

View Kaplan's System Requirements.

Phone:  888.213.5124 or 608.779.8333

Chat with Tech Support


A team of national and state-specific Kaplan Real Estate Education Subject Matter Experts are ready to answer your curriculum questions, contact them directly by emailing

You can expect a reply to your question no later than 24 hours or the next business day.

To contact us through the mail, our address is:
Kaplan Real Estate Education
332 Front Street South, Suite 501
La Crosse, WI 54601