How Do I Become a Certified Property Manager?

Property management in real estate is more than just collecting rent and coordinating repairs–it’s about building trust, protecting assets, and helping communities thrive. Whether you’re managing a handful of rental homes or overseeing a portfolio of commercial buildings, property managers play a crucial role in the real estate ecosystem. But how do you actually become a property manager–and what does it mean to be certified?

If you’re exploring how to become a property manager, you’ve probably seen a range of job titles, licensing rules, and certification paths that can be hard to navigate. The good news? There’s a clear route to building a career in property management, whether you’re just getting started or looking to level up with professional credentials like the Certified Property Manager (CPM®) designation. 

In this guide, we’ll break down everything you need to know–from license requirements to industry-recognized certifications–so you can take your first (or next) step toward becoming a confident, qualified property manager.

What is Property Management in Real Estate?

Property management is a specialized field within real estate that focuses on the day-to-day operation and oversight of residential, commercial, or industrial properties. Property managers act as the bridge between property owners and tenants, ensuring that buildings are well-maintained, rent is collected, and legal responsibilities are met. 

If you’ve ever rented an apartment, worked in a commercial office space, or leased a vacation home, chances are a property manager was working behind the scenes to keep everything running smoothly.

Key Responsibilities of a Property Manager:

• Advertising and leasing available units
• Screening and onboarding tenants
• Collecting rent and managing late payments
• Coordinating repairs and routine maintenance
• Handling tenant complaints and disputes
• Ensuring compliance with landlord-tenant laws and local regulations
• Managing budgets, vendor contracts, and property records

Property managers can work directly for property owners or be employed by third-party management companies. Some specialize in residential units, while others focus on commercial spaces, HOAs, or vacation properties. Regardless of the setting, successful property management requires a mix of real estate knowledge, people skills, and business acumen. 

Do You Need a License to Become a Property Manager?

Licensing requirements for property management in real estate can vary widely depending on your state and the scope of your responsibilities. In many cases, managing rental properties–especially if it involves leasing, rent collection, or negotiating agreements–requires a real estate license.

Some states offer a specific property manager license, while others require a broader real estate broker or salesperson license. A few states have minimal licensing requirements for certain types of on-site roles.

Here’s what to keep in mind:

• Each state has its own rules. Some require a full real estate license, others have a dedicated property manager credential.
• Typical license types include a real estate salesperson license, broker license, or standalone property manager credential.
• Job duties may determine whether a license is needed. Handling lease signings, negotiating terms, or managing trust accounts often triggers licensing requirements.
• Exemptions exist in some states for on-site residential managers who work directly for property owners or apartment communities.
• Examples: Oregon and Montana issue property manager licenses, while California and Texas require a real estate license to perform most management tasks.

Before pursuing a certification or job in property management, verify your state’s specific licensing laws. Understanding what’s legally required in your area is a critical first step toward a successful and compliant career.

How to Become a Property Manager

The path to becoming a property manager often depends on your state’s regulations and the type of properties you want to manage, but most professionals follow a similar career-building process. Unlike roles that require a specific college degree, property management tends to value experience, licensing (when required), and optional certifications.

Here’s what the process typically looks like:

• Start with a high school diploma or equivalent. This is the minimum educational requirement for most entry-level roles in property management. Some employers may prefer candidates with degrees in real estate, business administration, or finance, but it’s not required to enter the field.
• Look for entry-level roles. Many property managers begin their careers in support positions like leasing consultant, maintenance coordinator, or assistant property manager. These roles provide valuable hands-on experience with tenant communication, property upkeep, and rental procedures. 
• Complete any required prelicensing education. In states that require licensing, you may need to complete a specific number of education hours before you can apply for a license. This coursework often covers landlord-tenant laws, property operations, fair housing regulations, and trust account management.
• Pass your state’s licensing exam (if required). If your state mandates a real estate or property manager license, you’ll likely need to pass an exam covering both national and state-specific laws and practices.
• Apply for your license and background check. After passing your exam, you may need to submit a license application, pay fees, and pass a background check–especially if you’ll be handling rental income or operating under a real estate broker.
• Gain experience and pursue professional development. Once licensed (if applicable), you can take on more responsibilities and eventually manage properties independently. Many professionals choose to pursue certifications later in their careers to boost credibility and advance into higher-paying roles. 

Top Certifications for Property Managers

While licensing may be legally required depending on your state, certification is a professional credential that demonstrates your expertise, commitment to the industry, and leadership potential. Earning a property management certification isn’t mandatory to start working, but it can significantly expand your career options and earning potential–especially for those looking to move into senior or specialized roles.

Here are the most recognized property manager certifications in the U.S.:

• Certified Property Manager (CPM®): Offered by the Institute of Real Estate Management (IREM), the CPM® is one of the most respected credentials in the industry. It’s designed for experienced professionals managing large residential or commercial portfolios. Requirements include holding a real estate license (if required by your state), passing a series of courses, submitting a management plan, and meeting a portfolio experience threshold. 
• Residential Management Professional (RMP®): Provided by the National Association of Residential Property Managers (NARPM), this certification focuses on single-family and small residential property management. To qualify, you need at least two years of experience, active NARPM membership, and completion of required coursework.
• Certified Apartment Manager (CAM®): Administered by the National Apartment Association (NAA), the CAM® is ideal for professionals managing multifamily properties. The program includes training in marketing, maintenance, legal responsibilities, and financial management.
• National Affordable Housing Professional (NAHP®): Offered through the National Affordable Housing Management Association (NAHMA), this credential is geared toward managers of affordable housing communities and requires specialized knowledge of compliance and regulatory frameworks.

Why Pursue Certification?

• Stand out in a competitive job market
• Qualify for senior-level roles and higher salaries
• Gain specialized training beyond state licensing requirements
• Increase credibility with property owners, tenants, and employers

Certifications also help demonstrate a commitment to ethical standards and continuing education–qualities that are increasingly important in today’s real estate landscape. Whether you’re early in your career or looking to move up, earning a property management certification is a powerful way to grow professionally.

Skills and Traits Every Property Manager Needs

Becoming a successful property manager takes more than meeting state licensing requirements or earning a certification. Property management in real estate is a people-first profession that also demands strong business, legal, and organizational capabilities. Whether you’re managing residential rentals or large commercial buildings, certain skills will set you apart and help you thrive. 

Essential Property Management Skills:

• Communication and Interpersonal Skills: Property managers interact with tenants, property owners, vendors, and contractors daily. Clear, professional communication–both verbal and written–is key to resolving issues, setting expectations, and building trust.
• Problem-Solving and Conflict Resolution: From late rent payments to maintenance emergencies, no two days are the same. A strong property manager knows how to think on their feet and de-escalate tense situations while protecting the interests of both the tenants and owners. 
• Organization and Time Management: Managing multiple units or properties involves tracking leases, maintenance, schedules, budgets, and legal documents. Staying organized helps ensure nothing slips through the cracks.
• Knowledge of Landlord-Tenant Laws: Understanding local and federal housing regulations–including fair housing laws, eviction procedures, and lease terms–is crucial to staying compliant and avoiding legal issues.
• Financial and Budgeting Skills: Property managers often handle rent collection, vendor payments, operating budgets, and reporting. Basic financial literacy is a must, especially if you’re overseeing a property’s profitability.
• Technology Proficiency: Many property managers use software tools for rent collection, maintenance tracking, lease management, and communication. Being tech-savvy can streamline operations and improve tenant satisfaction.

Developing these skills-whether through on-the-job experience, continuing education, or formal training–can help you stand out in a competitive market and increase your chances of long-term success in property management.

Property Manager Salary and Career Outlook

Property management is a growing field with steady demand across residential, commercial, and mixed-use markets. As more people rent homes and more investors seek passive income from real estate, the need for qualified property managers continues to grow.

What Can You Expect to Earn?

According to the U.S. Bureau of Labor Statistics, the median salary for property, real estate, and community association managers as of 2024 is around $66,700, with top earners making over $100,000, especially in high-demand urban areas or with advanced certifications.

Your income can vary based on:

• Location and cost of living
• Type of properties managed (residential vs. commercial)
• Years of experience
• Whether you hold certifications like CPM® or CAM®

Job Growth Outlook

The job outlook is stable, with thousands of openings expected each year due to new developments, retirements, and turnover. Property management also offers clear pathways for advancement–many professionals move into roles like regional managers, real estate brokers, or even start their own management company.

If you’re looking for a career with long-term potential, flexibility, and room to grow, property management in real estate is a strong choice. 

Start Your Journey in Property Management with Confidence

Becoming a property manager is a rewarding career path that blends real estate knowledge, customer service, and business skills. While certification can boost your credibility and long-term earning potential, many professionals start by gaining hands-on experience and meeting their state’s licensing requirements.

If your state requires a real estate license to manage property, Kaplan Real Estate Education can help you take that first step. We offer online, state-approved real estate license prelicensing courses designed to prepare you for your exam and help you launch a successful career in real estate as well as property management.

Explore our real estate education programs today and move one step closer to becoming a confident, qualified property manager.