REAL ESTATE RESOURCES

How Real Estate Agents Use AI in 2025

Kaplan Real Estate Education

Artificial intelligence (AI) is revolutionizing the way real estate agents market properties, attract clients, and manage their daily operations. Far from replacing human expertise, AI acts as a powerful assistant–helping write compliant listing descriptions, respond to leads instantly, analyze market trends, enhance property photos, and more. Real estate agents who embrace AI can save hours each week, boost conversion rates, and deliver a smoother client experience, all while keeping the personal touch that builds trust. This guide explores the most effective ways to use AI in real estate, the tools with the best ROI, and the legal and ethical guidelines every agent should know. 


Quick Wins: 10 AI Tasks Real Estate Agents Can Automate Today

You don’t need to overhaul your entire business to start benefiting from AI. Many real estate agents are already using AI for small, repeatable tasks that save hours each week and improve client communication. Here are ten high-impact, low-effort ways to put AI to work right now:

  1. Write Listing Descriptions: Generate engaging, property-specific copy in seconds, then edit for accuracy and Fair Housing compliance.
  2. Create Social Media Posts: Turn listing details or market updates into ready-to-post captions, ads, or short-form video scripts.
  3. Respond to New Leads Faster: Use AI-powered chat or email templates to reply instantly and keep prospects engaged while you’re in the field.
  4. Automate Follow-Up Emails and Texts: Keep in touch with past clients and nurture warm leads with pre-written, personalized messages. 
  5. Enhance Listing Photos: Remove clutter, adjust lighting, or add virtual staging while ensuring edits are disclosed.
  6. Generate Market Update Blurbs: Summarize data from the Multiple Listing Service (MLS) and neighborhood trends into client-friendly updates for email newsletters or blogs.
  7. Schedule Appointments Automatically: Integrate AI with your calendar to coordinate showings and consultations without endless back-and-forth.
  8. Use Chatbots for Common Questions: Answer FAQs about financing, neighborhoods, or the buying process–even when you’re unavailable.
  9. Draft Offer and Addendum Templates: Create initial drafts for routine documentation, then review and finalize with your broker or legal team.
  10. Translate Marketing Materials: Offer property descriptions and client communications in multiple languages to reach a wider audience.

Pro Tip: Start with one or two workflows, measure your time savings, and expand your use gradually. 


Writing Listing Copy with AI (Without Violating Fair Housing)

One of the fastest-growing uses of AI in real estate is generating listing descriptions. With the right prompts, tools like ChatGPT or real estate-specific AI platforms can turn your bullet-point property features into polished, engaging copy in seconds. But speed can’t come at the expense of accuracy or compliance–especially with Fair Housing laws.


How to Use AI for Listing Descriptions

  1. Gather Your Facts First: Start with verified details from the MLS, tax records, and your own property walkthrough. Include square footage, lot size, year built, architectural style, recent upgrades, and standout features. 
  2. Use a Prompt Template: Feed your AI tool a clear prompt that specifies the tone, style, and structure you want. For example: “Write a 150-word real estate listing description for a 3-bedroom, 2-bath single-family home in [Neighborhood], highlighting recent kitchen renovations, hardwood floors, and a fenced backyard. Avoid any references to people or personal characteristics.”
  3. Review for Accuracy: AI outputs can occasionally misinterpret details or add features that don’t exist. Cross-check every statement before posting.
  4. Edit for Compliance: Remove any language that could imply a preference for or against protected classes. Avoid phrases like “perfect for young families” or “ideal for singles,” which can violate Fair Housing guidelines.
  5. Add Your Local Expertise: AI can generate the base copy, but you should add hyperlocal insights about schools, parks, transportation, and amenities that resonate with your target buyers.

Compliance Checklist for AI-Generated Copy

  • Only include factual property information
  • Avoid subjective or exclusive language tied to age, family status, race, religion, disability, or other protected classes
  • Keep a record of the AI-generated text and your edits
  • Disclose any significant photo or video alterations separately from the listing copy

Bottom Line: AI can dramatically speed up your copywriting, but every draft still needs human review for accuracy and compliance. 


AI-Aided CMA: Faster Comp Sets and Price Positioning

Creating a comparative market analysis (CMA) can be one of the most time-consuming tasks for real estate agents–but it’s also one of the most important. AI tools are now helping agents pull and analyze comparable sales data faster, identify pricing patterns, and present market insights in a way clients can understand. The key is using AI as an assistant, not as a decision-maker.


How AI Can Improve Your CMA Process

  • Quick Comp Selection: AI-powered CMA tools can scan MLS data to suggest the most relevant comparable properties based on location, square footage, age, and condition. This reduces the time spent manually filtering through listings. 
  • Highlighting Key Market Trends: AI can detect pricing shifts, days-on-market patterns, and seasonal changes that might affect your client’s listing price. These insights can help you position the property competitively.
  • Drafting Clear, Client-Friendly Summaries: Once the data is in, AI can create a plain-language explanation of how you arrived at your suggested price range–making it easier for clients to understand and trust your recommendations.
  • Customizing Reports for Different Audiences: AI can reformat CMA findings for a seller’s listing presentation, a buyer’s offer strategy, or an investor’s ROI analysis.

Best Practices for AI-Driven CMAs

  • Verify Every Comp: AI can suggest matches, but the agent must confirm accuracy and relevance. 
  • Factor in Local Nuance: AI can’t see the home’s curb appeal, street noise, or proximity to amenities–things that impact value.
  • Keep Control of Pricing Decisions: AI can aid analysis, but your expertise determines the final pricing strategy. 
  • Save Your Process: Keep a record of the comps chosen, the AI output, and your final adjustments for transparency.

AI can shave hours off your CMA process and give you richer insights, but your local market expertise is what ensures pricing accuracy and client trust. 


Predictive Lead Targeting and Follow-Up

AI doesn’t just help after a lead comes in–it can help identify who’s likely to become one. Predictive tools analyze CRM, website, and marketing data to score leads based on their likelihood to convert. 


How Predictive AI Works for Agents

  • Lead Scoring and Prioritization: AI analyzes data from your CRM, website, and marketing campaigns to score leads based on their likelihood to convert. Signals might include property search activity, email engagement, or time spent on your listings.
  • Behavior-Based Triggers: If a lead views a property three times in one week or requests a second showing, AI can flag them as “hot” and alert you to follow up immediately.
  • Personalized Messaging: AI can generate custom email or text follow-ups tailored to the lead’s preferences–such as sending similar property recommendations, market updates, or open house invitations.
  • Integration With Your CRM: Many AI lead tools sync directly with platforms like Follow Up Boss, BoomTown, or kvCORE, ensuring all interactions are tracked and nothing slips through the cracks.

Best Practices: Act fast on AI alerts, personalize your outreach, double-check accuracy, and segment your audience to focus on the highest-potential opportunities. 


Photo Enhancement and Virtual Staging

Strong visuals sell homes. AI photo editing tools can: 

  • Image Cleanup: AI can remove clutter, adjust lighting, and correct color balance to make each room appear brighter and more inviting.
  • Virtual Staging: Instead of physically furnishing a property, AI can digitally add furniture and decor that appeals to your target market. This helps buyers visualize the potential of an empty space.
  • Object Removal: Quick remove unwanted items–like a garbage bin in the driveway or stray pet toy on the floor–without reshooting the photo.
  • Room Transformation Previews: Some AI tools can simulate renovations or layout changes, allowing buyers to see how a space might look with different flooring, paint colors, or finishes. 

Compliance and Best Practices

  • Disclose All Alterations: Always note in the listing or photo captions when virtual staging or significant edits have been applied.
  • Avoid Misrepresentation: Don’t digitally alter elements that affect a home’s condition or structural features (e.g., removing cracks, water damage, or nearby structures).
  • Keep Originals on File: Retain unedited images in case questions or disputes arise.
  • Use Realistic Designs: Avoid overly stylized or unrealistic staging that might set false expectations.

AI photo editing can elevate your marketing and help listings stand out online–but transparency is essential to maintain trust and stay compliant with MLS and Fair Housing rules. 


Monthly Market Updates at Scale

Consistent market updates keep you relevant with past clients and prospects. AI can gather MLS stats, identify pricing or inventory trends, and turn them into accessible summaries. You can quickly repurpose one report for multiple channels–email, blog, social media–ensuring you stay top-of-mind without spending hours on research. 

Tips: Verify stats before publishing, personalize with your market insights, and include a call-to-action (e.g., “Contact me for a personalized CMA”).


AI Tools for Real Estate Agents

Agents are using a mix of general and real estate-specific AI tools:

When selecting tools, look for MLS integration, audit logs for compliance, human-in-the-loop review options, and clear data privacy policies. 


Risks, Rules, and Ethics You Must Know

AI can help agents work faster, but misuse can lead to legal issues, compliance violations, and reputational damage. Keep these principles in mind:

  • Fair Housing Compliance: Never use language, imagery, or targeting criteria that could exclude or favor any protected class. Review all AI-generated text and images for potential bias before publishing. 
  • Full Disclosure: Clearly state when photos, videos, or virtual tours have been digitally altered, staged, or enhanced so buyers aren’t misled. Many MLSs require disclosure as part of their listing rules.
  • Content Accuracy: Double-check every AI-generated fact, statistic, or property detail. An error in a listing or market report can lead to client disputes or even legal claims. 
  • Data Privacy: Safeguard client information by using AI tools that comply with privacy laws and your brokerage’s data-handling policies. Avoid feeding personal or confidential information into public AI platforms.

Skill-Building and Next Steps

If you’re new to incorporating AI into your business, begin by selecting one simple task–such as creating market update blurbs or streamlining follow-up messages–and track the results over a few weeks. Gradually expand to more complex workflows as you see measurable benefits. To strengthen your overall business skills and maintain compliance, KapRE offers state-approved real estate licensing and continuing education (CE) courses covering topics like Fair Housing, Agency Law, Legal Updates, and more. These courses help you stay informed on changing regulations, sharpen your client service skills, and reinforce best practices for ethical transactions. Combining skill-building through CE with the time savings of AI allows you to work more efficiently while delivering exceptional value to clients.

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