Michigan Real Estate Total Access Broker Continuing Education Library

Identify, Evaluate, and Manage Risk Across Your Michigan Real Estate Business

This CE course helps real estate professionals understand how to identify, evaluate, and manage risk across every area of your business. You will learn key techniques such as how to avoid, control, transfer, or retain risk, and how to develop a strong risk management culture within your organization. The course covers practical topics like seller disclosures, environmental hazards, proper documentation, insurance coverage, and the use of contract clauses that shift liability. Gain the tools you need to reduce costly legal issues, protect your clients and businesses, and meet legal and ethical standards. This MI course is a smart investment for anyone looking to strengthen their professional credibility and protect their long-term success in real estate.

Embark on the Errors Tour and Learn How to Prevent Crucial Real Estate Errors

This 4-hour online video course takes you inside real-world case studies to show how common mistakes can damage your business and reputation. Learn how enforcement actions unfold while strengthening your knowledge of agency relationships, disclosure requirements, fiduciary duties, representation agreements, and the everyday practice of real estate. Gain the insight you need to prevent errors, protect your license, and build lasting trust with your clients.

Learn the Difference Between Buyer and Seller Representation and How to Represent Both

Relationships and representation are a key part of the real estate industry. This online video course looks closely at buyer and seller representation to help you more clearly define these relationships, roles, and duties. Topics discussed include types of agency, exclusive vs. nonexclusive contracts, negotiating for each side, and Fair Housing concerns to keep in mind. You will leave the course better prepared to represent both buyers and sellers.

Learn Why Land Development Is an Essential Part of the Michigan Real Estate Industry

As a Michigan real estate licensee, you're an expert in connecting people with property, but have you considered a bigger role in the journey of land itself? Land development might sound like a world of its own, but it's a world where your skills and expertise are essential. In this MI continuing education course, you'll learn how to identify land development opportunities and act as a guide for your clients, helping them navigate their options and avoid costly mistakes. This online video course was recorded in a unique style that makes it feel more like a documentary than a course, making it an engaging way to elevate your expertise and serve your clients in the best way possible.

Better Understand Common Tax Situations to Help You and Your Clients

Taxes are a part of every real estate transaction, and Real Estate and Taxes: What Every Agent Should Know provides a foundation for common tax situations. You will learn the basics of what is relevant to real estate transactions, your business, and when you should refer clients to a tax professional. This MI real estate course contains numerous examples, case studies, and a key takeaway checklist to provide real-world application.

Commercial and Investment Real Estate Basics that Every Michigan Agent Should Know!

Get a solid foundation for individuals interested in exploring the world of commercial real estate investment. Whether you're a seasoned residential MI broker in looking to expand your expertise or a newcomer intrigued by the potential of commercial properties, this popular course will equip you with the essential knowledge and skills to navigate this dynamic market.

In this course, you will go beyond simply identifying different commercial property types (office, retail, industrial, multifamily); you'll learn how to evaluate their unique characteristics, assess their potential for income generation, and understand the factors that influence their value. You’ll develop a strong understanding of commercial real estate finance, including lease structures, rent calculations, and investment valuation methods and learn how to analyze cash flows, project returns, and assess the profitability of potential investments. Plus, gain insights into the tax implications of commercial real estate ownership, including depreciation, capital gains, and other relevant tax considerations, and understand how these factors can impact investment returns and long-term financial planning.

By the end of this Michigan real estate course, you'll be well-prepared to navigate the complexities of commercial real estate, analyze investment opportunities, and make informed decisions in this exciting and potentially rewarding field.

Stay Up-to-Date on Real Estate Law with This Course

Many real estate professionals believe they understand real estate laws and think they’re in compliance, but the truth is that professionals across the United States continue to be disciplined for violating some of the most fundamental laws. This online real estate course takes a fresh look at old laws by reviewing the latest violations and provides real-life examples of what not to do. The topics are short and interesting, presenting content in text and video from a variety of real estate experts.

Key Points:

• Find out what you didn't know—so often we make mistakes because we don't know that we're doing something wrong.
• Learn from recent real-life cases about people just like you.
• The topics are short, fun, and can be applied immediately to your real estate practice.

Protect Your Client and Safeguard Your Real Estate Business and Career

Can you name three of the top ten legal issues real estate professionals face today? This real estate course enlightens you to all top ten issues, plus helps you navigate through the murky waters that can prevail when a clear understanding of real estate laws, statutes, and rulings is loosely or vaguely interpreted.

This real estate course for Michigan brokers illuminates the issues that create problems in real estate transactions. You will learn to identify what constitutes negligence, and when it is the "F-word”, fraud. you'll sharpen your understanding of what happens when a client makes a Breach of Contract claim, and how to avoid misleading statements that can have disastrous ramifications for you, your client, and your business. Your expert instructor will lead you through case studies to identify critical issues, determine what happened, how a situation could have been handled appropriately, and how to resolve legally and within the scope of the law. This engaging real estate course will prepare you for real life real estate, in today's world, and help you avoid risky and costly business

Key Points:

• Downloadable workbook pdf follows the video lecture
• Teaches common legal issues for licensees and how to avoid them
• Discussion video segments with two subject-matter experts discussing real-life situations to bring the content alive and reinforce learning objectives
• Real-life case studies for easy application of concepts

Complete Your NAR Fair Housing Training & Establish Smart Business Practices that Comply with Fair Housing Laws in Michigan

Today’s real estate practitioner must establish business practices that comply with fair housing laws and offer equal professional service to all. Consistency, objectivity, and documentation are critical in accomplishing this objective. This 3-hour MI course includes the topics pertinent to fair housing in today's real estate world, including the law, advertising, and diversity and unconscious bias.

This course was designed to meet the fair housing training requirement for members of the National Association of REALTORS®. You must confirm that your local board or association of REALTORS® will accept this course, and you must provide proof of course completion to the board or association. A document containing justification for how our course meets NAR requirements is included on the student dashboard.

_{REALTORS® and REALTOR® are registered trademarks of the National Association of REALTORS®, which neither sponsors nor endorses this product/site.}

Learn how to practically apply data security and law to your brokerage with this online course.

In this course, you will learn why it's critical to protect client and company data, including the primary federal laws that govern data security and privacy. You will also learn about proper data destruction, how data breaches occur, five key principles of a sound data security policy, and FBI recommendations for preventing cybercrime. By the conclusion of the Michigan real estate course for brokers, you will be able to apply your knowledge to practical application case studies and have a clear understanding of what your brokerage’s policies and procedures should be regarding data security and privacy.

Key Points:

• Comply with data security and privacy laws
• Be able to form sound brokerage policies and procedures around data security and privacy
• Learn through reading, instructional videos, and practical application exercises

Learn the Language and Techniques of How to Accurately Classify and Measure Michigan Residential Property from a Pro

Real estate licensees, appraisers, assessors, builders, and contractors have specific methods used to measure and describe residential real property. In this engaging course, we’ll clarify the standards and pinpoint common mistakes made in measuring property. You’ll also learn the proper terminology and definitions that level the playing field among agents, appraisers, and lenders who use this value-laden information for many of the decisions made concerning a property. Learn to talk the same talk while more accurately representing the home, as well as enhancing the value you bring to your client with this knowledge.

It begins with the proper way to measure a house—where to start and what to include. You will learn the distinctions between above-grade and below-grade floor areas and other often misunderstood and miscalculated areas. The challenges of calculating attics, lofts, and low ceilings will be addressed. You’ll also learn how to deal with detached rooms, sunrooms, and other hard-to-classify and measure rooms. The course will also explain the industry standards for qualifying room counts, bedrooms, and bathrooms.

Come learn what you need to know to ensure you capture every square foot that translates to value for your clients and protects the biggest investment of their life.

Topics include:

• Property measurement language and definitions
• Geometry for big kids: size, shape, formulas, and math
• Nuances of styles and designs
• What to measure and how to measure it

Learn how to overcome one of the biggest home buying hurtles!

How can you help more people realize the dream of owning a home? By solving the down payment dilemma. In this course, you will explore the concepts and innovative programs that make that dream come true. This course explores how to crowdfund a down payment, how to qualify for state and federal low down payment programs, as well as how to find and reach customers—whether millennials with high student loan debt or newlyweds looking to improve their credit scores—who need down payment assistance.

Avoid Common Pitfalls of Real Estate Contracts with This Course

Designed for students who prefer self-paced interactive online content, this course allows you to follow your path to success in a convenient online format. This continuing education course covers the essential elements of a contract and lease. Explore the fundamentals of preparing a sales contract, including financing and contingencies, as well as amendments, addenda, and defaults. This course also concludes with common contract mistakes and examples of what to look for to avoid common pitfalls.

Master Buyer Representation in Michigan Real Estate: Protect Yourself & Your Clients

This Michigan real estate course offers a great introduction for buyer agents. In this course, you will learn the legal and technical aspects of buyer representation, including such things as real estate due diligence and fiduciary duties. You will explore your risk exposure when representing buyers, as well as how a good risk management plan can help protect you and your clients. The online course includes interactive exercises and features quiz unit exam questions, providing you with high-quality Michigan buyer agent training for brokers.

Is Your Real Estate Practice Ethical? Learn How to Protect Yourself & Your Clients

This Michigan course provides you with a solid foundation for ethical behavior in real estate by discussing the basics of ethics, its application to real estate, and current ethical issues you might face in your real estate practice. To test your understanding of ethics, you will be presented with the facts in case studies and then asked to decide what the ethical outcome should be. Its coverage of actual real estate case studies provides real-world application of ethical principles and gives you the tools to respond in an ethical manner, protecting yourself as well as your customers and clients.

Strengthen Your Ability to Recall and Apply Your Real Estate Knowledge Accurately and Quickly

This Michigan real estate continuing education course serves as a review of important real estate concepts and plays out as a question-and-answer game of all things real-estate-related. Topics covered in this online course for MI brokers include real property, ownership rights, encumbrances, types of ownership, title issues, required disclosures, zoning issues, land-use regulations, building codes, types of construction, and energy efficiency.

Inform Yourself on Real Estate Ethics to Fulfill Your Ethics Training Requirement

Based on Everyday Ethics in Real Estate, this Michigan course presents the National Association of REALTORS® (NAR) Code of Ethics and information on making ethical decisions in a 3-hour format that can be used to fulfill NAR’s real estate ethics training requirement. Through an in-depth discussion of the Code of Ethics and Standards of Practice, you will be able to understand the responsibilities and duties required of REALTORS® and how the code can be used as a guide to proper conduct for all real estate practitioners. It includes case studies and interpretations based on actual situations of alleged unethical conduct.

Key Points:

• This course satisfies NAR’s ethics requirements; completion must be provided to a board or association of REALTORS®.
• You will examine the common ethical issues you may encounter in your real estate career.
• To test your understanding of real estate ethics, you will be presented with the facts in the study and then asked to decide what the ethical outcome should be.
• Select case studies in the course have been animated to make the content interesting and memorable.

This course was designed to meet the Code of Ethics training requirement for members of the National Association of REALTORS®. You must confirm that your local board or association of REALTORS® will accept this course, and you must provide proof of course completion to the board or association.

_{REALTORS® and REALTOR® are registered trademarks of the National Association of REALTORS®, which neither sponsors nor endorses this product/site.}

Dive into Fair Housing History Like Never Before

In this dynamic real estate course for Michigan brokers, students will go beyond the surface and examine systemic biases that have historically influenced housing practices. Through engaging lectures, immersive real-life stories, and discussions, students will uncover the roots of housing discrimination and dissect the historical evolution of Fair Housing. Prepare to be enthralled as the lecturer unravels the complexities of redlining, steering, and other discriminatory practices that have affected marginalized communities. Gain valuable insights into the challenges faced by historically disadvantaged groups and learn what real estate professionals can do to fight for housing equality.

Key Points:

• This real estate course offers a unique, brand-new approach to Fair Housing unlike traditional Fair Housing courses.
• Captivates audiences with real-life stories in video lectures.
• Includes interactive practice activities to test on Fair Housing topics.

Dive into Fair Housing History Like Never Before

In this dynamic real estate course students will go beyond the surface and examine systemic biases that have historically influenced housing practices. Through engaging lectures, immersive real-life stories, and discussions, students will uncover the roots of housing discrimination and dissect the historical evolution of Fair Housing. Prepare to be enthralled as the lecturer unravels the complexities of redlining, steering, and other discriminatory practices that have affected marginalized communities. Gain valuable insights into the challenges faced by historically disadvantaged groups and learn what real estate professionals can do to fight for housing equality.

Key Points:

• This real estate course offers a unique, brand-new approach to Fair Housing unlike traditional Fair Housing courses.
• Captivates audiences with real-life stories in video lectures.
• Includes interactive practice activities to test on Fair Housing topics.

Center Your Real Estate Career Around Upholding Ethical Principles

This online video real estate course will teach you how to cultivate success in real estate transactions by upholding ethical principles. It will help you better connect with, communicate to, and create loyal, long-term clients. The presenter, a national speaker and author, brings a one-of-a-kind, passionate delivery of this course through engaging stories and the practical application of course topics. This video course will keep you on the edge of your seat while learning techniques that you can put to use immediately and throughout your career.

Key Points:

• Take a unique, brand-new approach to ethics in real estate unlike other continuing education courses you’ve taken
• Learn real techniques to help you build relationships in both personal and professional paths
• Watch 20+ interesting video segments
• Understand the importance of maintaining ethical principles and how to apply them in your transactions

Everything You Need to Satisfy Your Mandatory Law and Fair Housing Requirements to Renew Your Michigan Real Estate License

This online real estate video course provides the 2 hours of law updates and 1 hour of Fair Housing required for Michigan real estate license renewal each year. The Michigan real estate course reviews legislative updates including veteran benefits, furnishing transcripts and abstracts, certain easements and use restrictions, and more. It explores real-world examples of recent legal cases and court opinions related to real estate practice. The course also includes fundamental knowledge regarding Fair Housing, including protected classes, illegal practices, reasonable modification, and reasonable accommodation. Packed with current laws and rulings, this legislative update course is timely and relevant.

Sharpen Up Your Financing Skills Today

In a changing financial landscape with new real estate reporting requirements, Real Estate Finance Today offers an invaluable resource for Michigan real estate professionals practicing in several different fields. From new developments in collateralized mortgage obligations, to flood insurance requirements, to TILA-RESPA Integrated Disclosures, this real estate course takes the pulse of the current financial environment and explains it with clear language and advanced educational concepts. Key terms, case studies, unit quizzes, and financial appendices make this the best resource for staying up-to-speed in today’s fast-moving real estate economy. Learn finance in an easy and digestible way with this course!

Some Houses Are Lumps of Coal and Others Are Diamonds in the Rough

Can you tell the difference? Learn how to evaluate renovation options to determine if a house will be a moneymaker or a “money-taker”.

Learn the process of buying a distressed property, fixing it up, and selling it for profit. You’ll first look at ways to structure the acquisition. Next, you’ll determine how to analyze the property’s needs and costs. Comparing the costs and returns from renovating bedrooms to baths to kitchens and more will help you put your money in the right place. Also learn how to put together pricing models, accurate construction timelines, and a profitable exit strategy. With a solid plan in place, you’ll lessen your risks and realize a potentially greater profit by avoiding coal and discovering diamonds in the rough.

Topics Include:

• Searching foreclosed and distressed properties
• Finding the right property
• Analyzing and evaluating a potential purchase
• How to structure the acquisition
• Renovation costs and returns
• Construction planning and scheduling
• Operations and exit strategies

Use the knowledge gained from client horror stories to implement best practices and provide a positive client experience.

As humans, we are bound to make mistakes, and each mistake is an opportunity to learn. In this online real estate course, you will learn about mistakes other licensees have made so that you can avoid making the same mistakes and negatively impact your clients. This MI real estate agent course explains the impact of negative client experiences, licensees’ fiduciary duties, and representation relationships. It also covers 11 different real-world examples of mistakes made by real estate licensees, the legal and ethical issues present, and the best practices for each scenario.

Key Points:

• Understand the impact of negative client experiences and how to remedy them.
• Learn the best practices for providing a positive client experience.

Find Out the Truth About Mold Before It’s Too Late

Mold is a hot topic in the real estate industry, and real estate professionals need to understand what it is and what to do when it is found in a property. The Truth About Mold Michigan real estate course explores this widely misunderstood topic with information on how issues relating to mold impact the real estate profession. You will receive practical information on remediation, reducing liability, sampling and testing kits, health effects of mold, and the differences between mold and other environmental red flags.

Key Points:

• Helps you identify situations that can cause mold, aiding in mold prevention. 
• Understand what to do when mold is present in real estate.
• Learn the importance of remediation and disclosure, reducing liability for you and your sellers, and reducing harm to your buyers.

Expand Your Knowledge and Understanding of Tax-Free Exchanges in Michigan

This MI continuing education real estate course explores the history, evolution, rules, and forms of the strategy used to defer tax liability until a later date. Loaded with real-life examples and calculations, this online course allows you to learn the vocabulary and application of tax-free exchanges so that you are better able to answer client questions. A recent review of content ensures you will receive the most up-to-date materials.

Key Points:

• Case studies for review of important concepts in a real-world scenario.
• Unit exams to test your knowledge.

Everything You Need to Satisfy Your Mandatory Law Requirement

This online Michigan real estate continuing education video course provides the 2 hours of law updates required for Michigan real estate license renewal each year. The course reviews legislative updates including veteran benefits, furnishing transcripts and abstracts, certain easements and use restrictions, and more. It also includes real-world examples of recent legal cases and court opinions related to real estate practice. Packed with current laws and rulings, this legislative update course is timely and relevant.

Key Points:

• Satisfies your mandatory legal update requirement in Michigan.
• Allows you to complete your real estate education anywhere you have an internet connection with this online video course.

Learn How to Navigate the Ins and Outs of RESPA in Michigan

RESPA—the Real Estate Settlement Procedures Act—applies to loans associated with federally related mortgage loans and was created to help home purchasers make informed decisions about their real estate transactions, as well as prohibit unlawful practices by real estate settlement providers. This online MI real estate course guides you through the requirements of the law, so you can avoid running afoul of it. Learn why the RESPA real estate law was created, who it impacts, the implications of violating the law, and examples to help you avoid the behavior that leads to fines, censure, loss of license, and/or imprisonment.

Key Points:

• Engaging video presented by knowledgeable real estate professionals
• Understand the ins and outs of the RESPA real estate law in Michigan
• Get examples of behavior that constitute RESPA violations

Michigan real estate is still one of the best investments available anywhere. Agents who understand the numbers are on their way to earning extra commissions.

Investors are discovering that tax, cash flow, principal reduction, and the appreciation benefits of single- and multi-family properties outweigh other investment opportunities, including the wildly vacillating stock market. This Michigan real estate course can open the door for you to the lucrative investment real estate market. If you are unfamiliar with selling residential real estate as an investment, you’ll get a step-by-step understanding of the fundamentals you’ll need to get started.

You’ll learn how real estate compares to non-real estate investments. You’ll discover how to package hard-to-sell listings to your existing customer base. You’ll comprehend how to identify additional sources of financing, and you’ll learn new techniques for using commission dollars to build your own investment portfolio.

Topics for this MI real estate course include:

• Nature of real estate value
• Estimating net operating income
• Cash flows and investor behavior
• Real estate and the IRS
• 1031 Tax–Deferred Exchanges
• Acquisitions and operation
• Dispositions, capital gain, and loss

Key Points:

• Identify benefits of MI real estate investments over other non-real estate investments
• Understand how to meet the changing needs of buyers and sellers
• Improve your chances for business success

Tiny Houses: What’s All the Hype About in Michigan?

Witness this emerging market segment as you learn about the new world of tiny house living in Michigan. In The Tiny House: Is It a Phase or Craze?, you’ll learn the origin of the tiny house; different types of tiny houses; the structural elements, costs, and considerations; and when a tiny house is considered real property. The tiny house is a reflection of expressed values by a growing number of buyers today: simple living in natural surroundings and smaller more efficient living spaces.

This online real estate course for Michigan will reveal a client group whose needs may be unclear—until now. This course will prepare you to be knowledgeable of the construction and informed about market needs, as well as provide you with options to discuss with your clients who are seeking this type of real estate.

Michigan real estate course topics include:

• Emerging Values Increase Demand for Tiny Houses
• Real Estate Solutions Addressing New Needs of Clients
• Momentum of Demand
• Concerns and Obstacles
• What a Tiny House Is and Is Not
• Basic Structural Elements

Why Do Perfectly Good Houses Sometimes Go Bad?

This online video course features 8 hours of studio and onsite video learning objectives to help you understand the reasons housing systems may fail and how to prevent issues. We will take you on a building physics adventure, explaining in easy-to-understand terms how houses work and why perfectly good houses sometimes go bad. You will learn the critical role new construction materials play in reduced building tolerances and why that creates huge problems. 

Helpful tips will enable you to communicate more intelligently and effectively with increasingly sophisticated homeowners. No more dealing with individualized parts of the house, this course provides the whole picture. 

Topics Include:

• Overview of building physics
• New construction materials
• Owner usage created problems
• Heating/cooling consumption
• Insulation and siding
• Communication strategies 
• Air quality and cleansing technology

Key Points:

• Learn the role of construction materials in reduced building tolerances.
• Understand the whole picture of how houses work.
• Watch video lectures and take quick quiz questions after each video as well as unit exams. 
• Follow along with a downloadable workbook during the video lectures. 
• Learn how to communicate more effectively with clients regarding the condition of a home. 

Today's Homebuyers Demand That Agents Understand the Basics of Houses

There are many challenges to helping others find suitable housing. One of the biggest is to effectively answer simple questions about housing structure and condition. That’s why we’ve put together this special online video course. In it, you'll learn the language of houses and how they are built—plain and simple. Our dynamic instructors take you from the classroom right into the structural workings of a house. This highly visual instruction helps you gain the answers to the questions about the product you sell. From the foundation to the rooftop you will explore everything in-between.

Discover the Most Valuable Improvements Homeowners Can Make to Increase the Value of Their Homes

Presented in an entertaining and informative countdown format, this online video course employs the latest national data to calculate the 20 home upgrades that provide the greatest return on investment. Including internal improvements like kitchen remodels and outdoor improvements like deck additions, this course explores the home improvement process from all angles to reach some surprising conclusions about cost and value. This course will help you advise your clients on how to make wise choices that positively impact the resale value of their homes.

Key Points:

What you don't know CAN hurt you…and your customers, too!

This course examines unconscious biases and helps you to address it in your life and in your real estate practice. Eliminating both conscious and unconscious bias is not only the right thing to do for your clients and customers, but it also can open a new world of opportunity. In this video course, you will look at how you can create a bias-proof process that will lead to numerous benefits.

Key Points:

• Address key areas such as buyer consultation, seller consultation, listing appointments, open house leads, and internet inquiries
• Gain awareness in areas you didn't know were problematic
• Address unconscious bias at various points of the transaction with buyers and sellers
• A workbook is included as an electronic resource

As a real estate professional, encountering property that is on water, near water, or comes with a water feature is very common.

In this course, you will learn how to effectively guide your clients in making appropriate decisions concerning buying, selling, and assessing properties in which water is involved. By the end of this course, you will be able to answer the following questions and more: "What are the risks of a pond on the property?” "Does a rain garden increase the value of a property?” "Can those cattails be cleared for a better view of the lake?”

Our expert instructor also addresses issues that arise regarding storm water run-off, ponds, wetlands, and streams. you'll learn the real estate value of safe drinking water from private and municipal well sources, as well as who owns water assets and who is responsible for associated costs. This course will inform you of essential facts and critical knowledge that can save you and your clients from making costly real estate decisions.

Key Points:

• Explains basic impacts of water on property
• What you need to know about water issues in order to represent your clients well
• Learn how water affects the value of property
• Understand the issues surrounding drainage, stormwater run-off, septic systems, private wells, and sound water management practices

Gain the knowledge you need to represent clients skillfully in common interest community (CIC) transactions!

Learn about the required documents you need to secure for your buyer’s time-sensitive review. Many potential real estate buyers are intrigued about owning a property with shared amenities and services they would not be able to afford on their own, but they should be knowledgeable about the fees and limitations associated with these properties. you'll also learn what to spot in those documents to help your clients determine whether the properties they are considering are sound investments.

Key Points:

• Understand your role and the value you bring to your clients by identifying the key documents to review
• Spot red flags to help your clients avoid potential bad investments
• Help your clients determine the financial health of the real estate
• Learn how to uncover hidden costs, so your clients aren’t caught off guard

Ever wonder what the difference is between mediation, litigation, and arbitration, and when each is best suited for the situation?

Learn the features, advantages, benefits, and limitations of each of these three dispute resolution types in order to help you educate your clients concerning their choices at critical and often tense decision making junctures. Each of the three dispute resolution types are examined and explained in simple yet comprehensive terms to enable your understanding and increase your confidence. Explore the difference between binding and non-binding arbitration, the defining elements and consequences of both, as well as the potential for an arbitration appeal. Real-life situations illustrate each dispute resolution option to help you gain relevant and applicable knowledge to use in future situations, limit your chances of being sued, and prepare you for the real estate world of today.

Key Points:

• Reduce your liability and better serve your clients by understanding each of the types of dispute resolution
• Understand your specific role in each type of resolution and when to defer to others
• Quick quiz questions following each video help gauge your understanding and retention of the content
• Downloadable workbook pdf allows you to follow along with the video lecture