- Currently enrolled students with questions about reprinting a certificate, locating/tracking materials, or requesting a transfer, please contact our Customer Support team Monday–Thursday 9:00 am to 7:00 pm, and Friday 9:00 am to 6:00 pm Eastern Time via email at REstudentsupport@kaplan.com or via phone:
If you live in:
California, call direct at: 800.660.8105
Colorado, call direct at: 800.660.2188
New Mexico, call direct at: 800.777.1171
Texas, call direct at: 800.638.9708
Minnesota, call direct at: 888.523.1020
- For questions about accessing or viewing your courses, or assistance with online education, our Technical Support team is available 24 hours a day, 7 days a week, to assist you by phone or email. If you require immediate assistance, please call. Emails will be responded to promptly and always within 24 hours from being sent.
- For questions about course content or curriculum, please email our instructors at REinstructor@kaplan.com.