Real Estate Bloopers: Preventing Client Horror Stories (4-Credit Hours)

Use the knowledge gained from client horror stories to implement best practices and provide a positive client experience.

As humans, we are bound to make mistakes, and each mistake is an opportunity to learn. In this online real estate course, you will learn about mistakes other licensees have made so that you can avoid making the same mistakes and negatively impact your clients. This CA real estate agent course explains the impact of negative client experiences, licensees’ fiduciary duties, and representation relationships. It also covers 11 different real-world examples of mistakes made by real estate licensees, the legal and ethical issues present, and the best practices for each scenario.

The California Department of Real Estate has approved this real estate continuing education course for 4 hours of Consumer Protection. CalDRE Sponsor No.6212.

Key Points:

• Understand the impact of negative client experiences and how to remedy them.
• Learn the best practices for providing a positive client experience.