Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

California FAQs

Frequently Asked Questions

  • You must be at least 18 years old.
  • Register for and complete 135 hours of required education. Kaplan has complete licensing packages available in various delivery formats. 
  • The California Department of Real Estate (DRE) has 18-day minimum wait periods for all final exams for licensing education courses. You must wait 18 days to attempt each final exam. Due to the minimum wait periods required by the DRE, it will take students a minimum of 54 days to complete the required licensing education courses.
  • Apply for your Salesperson Exam/License Application,  including fingerprinting and background check. Kaplan does not offer fingerprinting in California; this must be done at your local sheriff's station and can take up to 3 months to complete.
    • Upon receiving your required education completion certificates, the application can be printed from California Department of Real Estate (DRE) website:www.dre.ca.gov. Students must send in their certificates with the application
  • California DRE will send you an approval to take the licensing exam, this process can take 1–2 months to complete.
  • Take the California Salesperson License Exam. To pass the exam you will need a score of 70% or better. Go into exam day knowing you are fully prepared for success. Enroll in the 2-Day Exam Prep Course, the ideal way to wrap up your required education with a review of key concepts and 'Hot Topic' subject areas.

Learn more about how to get your California real estate license.

Learn more about the California real estate requirements.

Most students benefit from an exam prep course to help them pass the California Real Estate license exam. Prepare for your exam and pass the first time with our exam prep courses and study tools:

• 2-Day Exam prep course is available in Live Online Classroom and OnDemand delivery formats.
• California Real Estate Agent Flashcards will help you retain key terms and concepts for exam day.

Learn more about our California Exam Prep courses.

California Department of Real Estate


2201 Broadway, Sacramento, Ca. 95818

(916) 227-0900

Additional locations in Los Angeles, Fresno, Oakland, and San Diego.

Exam locations are subject to change, check website for details.

Per California regulations, you cannot complete more than 15 credit hours within a 24 hour period.  Our system will make online exams available based on this regulation in a rolling manner.  If you are in a time crunch, please check back often to see if you have additional items available to complete.

The links below provide additional information for BART (Bay Area Rapid Transit), MUNI (San Francisco Municipal Transit Agency), and the various parking garages in the San Francisco area.

Public transportation is highly recommended for San Francisco classes. On average parking garages usually cost around $30 a day (some are closed on the weekends).

BART: http://www.bart.gov/

MUNI: http://www.sfmta.com/

Parking garages in San Francisco area: www.parkingquest.com

  • Currently enrolled students with questions about reprinting a certificate, locating/tracking materials, or requesting a transfer, please contact our Customer Support team Monday–Thursday 9:00 am to 7:00 pm, and Friday 9:00 am to 6:00 pm Eastern Time via email at restudentsupport@kaplan.com or via phone: 


If you live in:   
California, call direct at: 800.660.8105
Colorado, call direct at: 800.660.2188
New Mexico, call direct at: 800.777.1171
Texas, call direct at: 800.638.9708
Minnesota, call direct at: 888.523.1020

  • For questions about accessing or viewing your courses, or for technical assistance with online education, our Technical Support team is available to assist you by phone Monday–Thursday 8:00 am–10:00 pm ET and Friday 8:00 am–9:30 pm ET, or by email 24 hours a day, 7 days a week. If you require immediate assistance, please call. Emails will be responded to promptly and always within 24 hours from being sent.

The best time to contact our Technical Support team is Wednesdays, Thursdays, or Fridays between 8:00 am and 1:00 pm ET.

View Kaplan's System Requirements.

Phone: 888.213.5124
Email: retechsupport@kaplan.com

Kaplan makes every attempt to make our websites and products mobile and tablet friendly. However, not all features are compatible with all tablets and phones.

  • When working on regulated course material, we recommend using a Windows- or Mac-based desktop or laptop computer.
  • We recommend the use of Windows 11 or macOS 10.10 or later operating systems.
  • For PC users, we recommend the use of current Chrome, Firefox, or Edge browsers. For Mac users, we recommend the use of current Chrome Firefox or Safari browsers.
  • Internet Explorer is not a supported browser. For business customers, please verify the browser choice and use with your manager or IT department.
  • We recommend online learners have at least a 2MB connection.

All Kaplan Real Estate Education licensing, postlicensing and continuing education courses are submitted and approved by that state's governing body.

Each state handles reciprocity differently. We encourage individuals who are licensed in a state and desire to become licensed in additional states to contact the target state regulator body for details. After obtaining the requirements necessary to be licensed in that state, our customer service team can assist you with matching courses to state reciprocity rules. 

What is the difference between a sales person and a broker? A real estate salesperson or broker is a professional licensed by their state to help consumers with real estate matters.  A salesperson must work under a managing or principal broker, this is the broker who is in charge of the brokerage firm.  Some states only license brokers, in that case, new brokers may be called broker associates and are required to work under a managing or principal broker. Much like a salesperson. 

A managing, principal or employing broker is a licensed broker who is in charge of a brokerage firm and the salespersons or broker associates of the firm. Typically to become a managing broker at least two years of active license experience and further course work and sometimes license exams are required.

No matter if you are a real estate salesperson, broker associate or managing broker the job is the same work with buyers, sellers, tenants and landlords to help them reach an agreement.

An appraiser gives an opinion of the quality, value, or utility of a specific property. An appraisal is usually required whenever real estate is sold, mortgaged, taxed, insured, or developed. A typical appraisal might include physically inspecting the property, measuring the improvements and collecting the associated costs, preparing a site drawing, writing the physical description of the property, researching official records and deeds, finding similar properties to compare, and writing a final appraisal report.

  • Make a list of brokerage firms you want to talk with. If you don't know where to start, browse real estate ads to see if some firms seem more interesting than others.
  • Visit your local Chamber of Commerce or Board of REALTORS® to find out which firms are best represented. Pay attention to television and radio advertising, billboards, and the “For Sale” signs you see in yards.
  • Make appointments with the managing or principle broker of each real estate firm on your list. Larger firms may have recruiting managers.
  • Ask the broker for an itemized list of startup expenses. Are you required to join local, regional, and national professional organizations? Are there recurring monthly or quarterly expenses for membership?
  • Find out if advertising expenses are paid by the agency. How about “For Sale” signs and other signs? Do they provide them to agents free of charge?
  • Who pays for long distance telephone calls to clients? How about photocopies, stamps, and other office-related expenses?
  • Does the firm provide in-office computers and printers for real estate agent use, or are you expected to bring your own?
  • Ask if the firm carries errors and omissions insurance for agents. If so, find out what's covered. Discuss the policy with an insurance carrier to make sure it's adequate.

According to Salary.com, most real estate agents earn on average between $36,566 and $47,610 annually. How much agents make depends on the number of transactions they complete, the commission paid to the brokerage, and their split with the sponsoring broker. If you are talking with a franchised agency, be sure to ask what percentage of each sales commission is deducted and sent to the franchising company. Top producers earn a lot more than the average real estate agent. Each real estate office sets its own standards for top producers, but it's probably safe to say that a top producer would need to sell at least one home a month to qualify. Mega-stars earn $200,000 and up per year. Very few real estate professionals earn a salary versus commission.