Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

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Contact Us - Kaplan Real Estate Education

Easy Ways to Contact Us

The Kaplan Student experience is very important to us. Please reach out directly to our friendly Customer or Technical Support staff with your questions about our programs, courses, or instructors. We are here to help. 

Check out our FAQs to see answers for our most commonly asked questions. If you cannot find your answer there, please refer to the links below to contact the appropriate Kaplan representative by phone or through email. 

Currently enrolled students with questions about reprinting a certificate, locating/tracking materials, or requesting a transfer, please contact our Customer Support team: Monday – Thursday 8:30 am to 7:00 pm, and Friday 8:30 am to 6:00 pm ET.

Phone:  800.636.9517
Email:  REstudentsupport@kaplan.com


If you live in:   

California, call: 800.660.8105

Colorado, call: 800.660.2188

Minnesota, call: 877.788.3879

New Mexico, call: 888.450.4690

Texas, call: 800.638.9708

For questions about accessing or viewing your courses, or assistance with online education, please contact our Technical Support team Monday – Thursday 8:00 am – 10:00 pm, and Friday 8:00am – 9:00 pm ET.

If you prefer email and are a Kaplan Real Estate Education student, contact us at REtechsupport@kaplan.com.  All emails will be responded to within 24 hours including evenings and weekends.

View Kaplan's System Requirements.

Phone:  888.213.5124
Email:  REtechsupport@kaplan.com

A team of national and state-specific Kaplan Subject Matter Experts are ready to answer your curriculum questions, contact them directly by emailing REinstructor@kaplan.com.

You can expect a reply to your question no later than 24 hours or the next business day.

To contact us through the mail, our address is:
Kaplan Real Estate Education
332 Front Street South, Suite 501
La Crosse, WI 54601